Skip to content

Frequently Asked Questions (FAQs)

We're absolutely delighted to have you here! 🌟 This section is designed to address frequently asked questions about the Openterface Mini-KVM, which our team organises periodically.

Let's delve into the most frequent questions about the Openterface Mini-KVM.

Updated: 20 Aug 2024

List of Questions

Basic
Software
Switchable USB Port & File Transfer
Technical
Control Mechanism
Troubleshooting
More

Basic

What is Openterface Mini-KVM?

The Openterface Mini-KVM allows you to use your laptop or computer to display and control headless devices through a USB and HDMI connection. This KVM-over-USB solution offers a lightweight, speedy, and seamless KVM control. It eliminates the need for extra monitors, keyboards, and mice, providing a convenient solution in places where network connections are unreliable or unavailable. It is particularly useful for a wide range of applications, especially for tech professionals troubleshooting headless devices or single-board computers. With the use of a video adapter, it can also support VGA, Micro HDMI, DVI, and other input sources.

The Openterface Mini-KVM is fully open-sourced in both hardware and software, certified by OSHWA, and supported by a vibrant community.

Why Does the Openterface Mini-KVM Make a Difference?

With various KVM solutions available, here’s why the Openterface Mini-KVM stands out:

  • Portability & Functionality
  • Network-Free & On-the-Fly Troubleshooting
  • Wallet-Friendly Price
  • Fully Open Source & Community

To read more, visit our Why Openterface Mini-KVM page.

What are use cases for this mini-KVM?

Openterface Mini-KVM is the perfect companion for a wide range of users and scenarios:

  • IT professionals troubleshooting servers
  • Technicians servicing ATMs, VLTs, and kiosks
  • Developers managing edge computing devices
  • Tech enthusiasts experimenting with single-board computers
  • Professionals requiring secure local operations on network segregation, such as those managing crypto assets
  • Anyone in need of frequently integrated workflows between personal and work computers.

Please also check out this page: Use Cases

What host computers are compatible with the Openterface Mini-KVM?

To use this mini-KVM, the host computer must install one of these host applications to support MacOS, Windows, Linux and Android.

What target devices are compatible with the Openterface Mini-KVM?

No pre-installation or configuration is required on the target device. As long as the target device supports UI operations with video output (e.g., HDMI, VGA) and has a USB port to receive emulated keyboard and mouse control (HID) signals, it can be used. Thus, supported target device platforms include Windows, MacOS, Linux, Android, and iOS.

Will there be technical support and documentation available for the Openterface Mini-KVM?

Extensive documentation for the Openterface Mini-KVM can be found on our website at Openterface.com. We continuously update these resources to optimize your experience with the device. For technical support, we invite you to join our community for sharing queries and insights among fellow users and our expert team. If your issue remains unresolved, our team is available to provide further technical assistance. You can reach out via this email: info@techxartisan.com.

Software

Where can I download the host applications?

Visit our Install Host Application page for official downloads.

Privacy & Security: Be cautious when using third-party host app

As our project is open source, you may find alternative versions of host applications compatible with our Mini-KVM developed by others. While these can offer additional features, please ensure you review their security and privacy practices. The Openterface Team cannot guarantee or be responsible for the safety of third-party applications.

Is there a host app supporting ChromeOS?

Yes, but it is currently under development. We are planning to create a web extension designed to support both Chrome and Firefox browsers. Although its development priority is slightly lower than that for mainstream operating systems such as macOS, Windows, and Linux, we are actively working on it. Please bear with us and stay tuned for updates! If you're keen to help out with our development, come hang out with us in the community or shoot us an email!

Is there a host app supporting Apple's mobile devices?

We are currently exploring compatibility with Apple's mobile systems, such as iOS and iPadOS. Due to Apple's stringent controls, these platforms may not support wired connections with third-party devices. However, the situation could change, or there might be potential workarounds. If you have any insights or suggestions, we welcome you to join our community to discuss them with us. We are committed to enhancing the convenience of our device by supporting as many systems as possible. If you're keen to help out with our development, come hang out with us in the community or shoot us an email!

What if F11 doesn't work on macOS applications?

On macOS, pressing F11 shows the macOS desktop instead of passing the F11 key to the app and the target computer. To fix this, you can unbind F11 from the "Show Desktop" function. Here’s how:

  1. Go to System Settings.
  2. Select Desktop & Dock.
  3. Scroll down and click the "Shortcuts…" button.
  4. Find "Show Desktop" and set it to the hyphen (-) at the bottom of the dropdown list.
  5. This change will let the F11 key pass through to your application on the target computer.

Switchable USB Port and File Transfer

Can the Openterface Mini-KVM support file transfers?

Yes, the Openterface Mini-KVM includes a switchable USB-A port shared between the host and target devices.

How to share a USB stick/disk between the Host and Target devices?

Files can be transferred between the host and target by following these steps:

  1. Mount a USB stick drive on the host when the small black switch is set to the side of the host's Type-C port.
  2. Copy the files onto this mounted drive.
  3. After copying, unmount the drive without physically unplugging it.
  4. Flip the small black switch to the other side. This action switches the USB-A port's connection to the target.
  5. Mount the USB stick on the target device and copy/move files off the drive, completing the transfer process of files from host to target.

This method can also be used in the opposite direction.

Remember to eject the flash drive before toggling the switch

If the USB port is being used by a flash drive, ensure you eject the flash drive before toggling the switch to transfer the port’s use to another computer.

Can the switchable USB-A port be toggled at the software level?

With the hardware upgrade to v1.9, yes! We’re currently working on coding this feature into our app. Once it’s in place, it will support both physical flipping and toggling at the software level. Check with our dev team on Discord to know more about this progress.

Why USB 2.0 but not USB 3.0 for this switchable usb port?

USB 2.0 is fully capable of handling video capture at 1080p@30Hz, transmitting HID signals (for keyboard and mouse), and managing standard-speed file transfers between the target and host computers. This makes our product a speedy, lightweight, and portable solution, exactly as designed.

Using USB 3.0 would make the PCB design much more complex and significantly increase production costs. Additionally, while USB 3.0 does offer faster file transfers, it also generates more heat, which could shorten the lifespan of the device.

We are considering the application of USB 3.0 for the next version, targeting more professional use scenarios and stationary KVM solutions.

Technical

Is the Openterface Mini-KVM open-source?

Yes! The Openterface Mini-KVM is fully open-sourced in both hardware and software, certified by OSHWA, and supported by a vibrant community. If you are interested in contributing, please contact us at info@techxartisan.com. Stay tuned!

Can I access a device's BIOS settings?

Yes, the direct connection of the Openterface Mini-KVM enables access to low-level BIOS or firmware settings.

This feature stands in contrast to software-based KVM solutions or remote control applications like TeamViewer and VNC, which are typically not capable of BIOS-level interactions.

Why doesn't the keyboard control work at the BIOS level for some older target computers?

It seems that some old computers' BIOS can't recognize our device's USB hub, which can cause issues with our emulated keyboard and mouse not working properly at the BIOS level. We're keeping an eye on this problem.

We've had a report that on one specific HP computer, the HP Engage Flex Pro, the keyboard doesn't work at the BIOS screen, though it functions normally once the operating system boots up.

If you encounter the same issue, please report it to us via a GitHub issue.

How is video/data transmitted between devices?

Video data is captured via HDMI and transmitted over USB 2.0 to the host computer for display. The switchable USB 2.0 port allows USB drive or other USB device sharing between the target and the host.

How does the Openterface Mini-KVM handle power?

The device does not require an external power supply, as it is designed to be powered through its USB Type-C connections from the host, enhancing its portability. In scenarios where the target device is a low-power micro-computer, such as a Raspberry Pi, it could be powered through the host via the Mini-KVM's switchable USB port. However, this is not recommended. The standard method of operation is to have an external power supply to the target device.

Can I DIY this device?

Absolutely! We're a bunch of passionate makers who love to DIY, and we are making sure this project is open source in both hardware and software. You can technically build it from scratch. We’re even thinking about posting a guide on how to DIY a breadboard version of our product that would also be compatible with our software.

Our community is already experimenting with different hardware versions. Check out our community posts to learn more, or share your own DIY experiences! It could really enrich our community. Plus, you might find that with a few tweaks to the code, our software could work seamlessly with your creative DIY setup!

Control Mechanism

Are there plans for a version with wireless or Ethernet connectivity?

Currently, we're not planning to add wireless or Ethernet connectivity to our Openterface products. We’re focused on providing fast, stable control over USB directly to your target device, so you don’t have to worry about network issues.

But hey, we’re always open to feedback! If you think there’s a real need for this feature, or if you’re struggling to find a good KVM-over-IP solution, drop us an email: info@techxartisan.com. And remember, if we decide to expand our connectivity options, our community will be the first to know.

How is this different from other KVM solutions like traditional KVMs, KVM-over-IP, and VNC, etc?

Curious about how the Openterface Mini-KVM stacks up against other solutions? Check out our detailed Comparison page.

Does it work with a target computer requiring PS/2?

No. We are aware that there are still many old headless computers out there that require PS/2 keyboards and mice. As far as we know, there isn't yet an elegant solution for converting USB HID signals to split into PS/2 keyboard and mouse signals. We are still investigating this matter and considering how to support PS/2 in future versions of the Mini-KVM. If you know of any solutions that could elegantly work with our Mini-KVM, please share them with us. Thank you!

Can I use multiple Mini-KVMs to control multiple target deives from one master computer?

Yes, you can! Our Mini-KVM can technically handle this, but we’re still tweaking the code and running tests. We're focusing on making sure that our software can automatically link up the keyboard and mouse with the right video source when you use more than one Mini-KVM at a time. Also, we’re sprucing up the software's UI to make it better for this kind of setup. Stay tuned to our community updates for when we roll out this feature!

Is it capable of powering off/on the computer it’s connected to?

Our device doesn't support ATX (power on/off control for the target computer). We designed it to be portable, quick for troubleshooting, and stable for local control. It's really meant to be used when you're right there with your laptop, managing one or several target computers. We may build a pro version in the future with ATX and more features.

What about video latency and resolution?

Our device handles 1080p video with under 140 milliseconds of latency, making your control experience smooth and seamless.

Is the Openterface Mini-KVM suitable for high-quality gaming?

The current design focuses on technical and IT operations, providing reliable control for device configuration and troubleshooting rather than high-resolution gaming. While it’s great for many tasks, this mini-KVM might not meet the display needs of high-quality gaming.

Will there be support for high-quality display in future versions of the Openterface Mini-KVM?

We know a lot of you are looking for top-notch display features. While it’s not our main focus right now, based on your feedback, we’re considering adding enhanced display capabilities in a professional version of the Openterface Mini-KVM.

Why doesn't Openterface Mini-KVM stream video over local IP?

The Openterface Mini-KVM has been engineered to ensure reliable and stable performance through wired connections, using HDMI and USB. While it is technically feasible to stream video over a network via our host applications, we are considering adding a VLC, and even VNC feature to our host applications in the future.

Can it work with different video outputs like VGA, DVI, DisplayPort, etc.??

Sort of. The Openterface Mini-KVM captures video through an HDMI port. However, you can use various video adapters like VGA-to-HDMI, DVI-to-HDMI, miniHDMI-to-HDMI, or DP-to-HDMI, to connect different video sources.

Troubleshooting

Why does the Openterface Mini-KVM sometimes experience issues when connected through a USB hub?

When a USB hub is used on the target side, the Openterface Mini-KVM might become unstable. This is because the Openterface Mini-KVM relies primarily on the target port for power. If the USB hub connected to the target is fully loaded, it may cause a significant voltage drop, leading to instability in the Openterface Mini-KVM due to insufficient power. If you need to use a USB hub on the target side, consider using a powered USB hub with an external power supply to ensure stable operation.

What should I do if the Openterface Mini-KVM becomes unstable, such as when the app doesn’t display the target’s screen or the mouse and keyboard are unresponsive?

If you encounter instability with the Openterface Mini-KVM—such as the app not displaying the target's screen or the inability to control the mouse and keyboard—try disconnecting all the cables. After a brief moment, reconnect the cables and try again. This simple reset often resolves connection issues.

More

How can I contribute into this project?

Absolutely! There are loads of ways you can chip in:

  • If you're into coding, help us out by reporting and fixing bugs.
  • Good with words and tech? You could lend a hand with our documentation.
  • And if you’re a wizard with languages, why not help translate our docs to help more folks get on board?
  • If design’s your thing, we’re always looking for fresh takes on graphic design, app UI, and making our device even more user-friendly.
  • Fancy helping to keep our community buzzing? We could use your skills there too.

Your support and contributions are what keep Openterface Mini-KVM growing. Thanks for being part of our adventure! 🚀 Got the urge to help but don’t see a perfect fit? Just shoot us an email!

Want to Review Our Handy Gadget?

Hey, we love making noise and spreading the word about our Mini-KVM! If you're from the press or rocking it on social media and fancy taking our product for a spin, we're all ears. Whether you're into detailed reviews, unboxing videos, or just want to give us a shoutout, we're here for it and let's make some waves together! 🎉 Just drop us an email NOW!

What are the advanced features planned for the mini-KVM?

We are excited about the potential of the mini-KVM and are committed to documenting all our current ideas in a comprehensive roadmap. This roadmap will outline advanced features and future developments we envision for the device. We look forward to developing these features in collaboration with our community. Stay tuned for more updates as we continue to grow and innovate together.

How does the mini-KVM integrate with AI and what are its future possibilities?

Our ultimate goal is to enable AI to control target computers, and the Openterface plays a crucial role in this vision. Inspired by projects like OthersideAI's self-operating computer, we aim for the mini-KVM to act as an extension of the 'hands' (providing keyboard and mouse control) and 'eyes' (capturing the video source) for the host computer. If the host computer is powerful enough, it could potentially emulate the capabilities seen in the 2013 movie "Her". While this is a future aspiration, it highlights the exciting possibilities we see for the mini-KVM.

What accessories are available for the Openterface Mini-KVM?

We offer a range of accessories to enhance your experience with the Openterface Mini-KVM. Check out our Accessories section for more details on available products, including our VGA to HDMI Converter Cable.

Your curiosity and support fuel our progress, and we want to ensure that every one of your questions finds an answer. Please note that as time progresses, the content above in our FAQs may become outdated. If your query isn't covered in this FAQ, always check our website openterface.com for the most current information. Also please don’t hesitate to join our enthusiastic community. We’re active on our Subreddit at /r/Openterface_miniKVM/ and our Discord server, TechxArtisan, where you can ask questions, share ideas, or just have a chat about all things tech.

Moreover, feel free to reach out directly to our dedicated team by sending an email to info@techxartisan.com. We love hearing from you and are always here to help!